Gaggia Classic Custom Steam Knob from OLIVE wood with stainless arm

Hi Ruslan, I’m sorry to hear about your experience. I’ve checked thoroughly but unfortunately couldn’t find any e-mail or messages from you regarding this issue. Please don’t hesitate to contact me directly — I’m more than willing to offer a replacement or find a suitable solution. I genuinely wish you had reached out before posting a negative review, as I always strive to resolve any concerns promptly and fairly, no matter the cost to me or my company. My goal is for every customer to be fully satisfied and happy with their purchase. I look forward to your email so we can sort this out together. Best regards, Tudor P.